Privacy Policy

About

This Privacy Policy governs the manner in which Le Mandarin School (here forth known as LeMS) collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.lemandarinschool.com website (“Site”). This privacy policy applies to the Site and all products and services offered by LeMS.

This Privacy Policy uses the EU’s General Data Protection Regulation (GDPR) framework as a reference for its content.

What we collect and store

Product Purchases

When purchasing a product from us, we will ask Users to provide information including their name, billing address, email address, credit card/payment details and account username. This information will be used to:

  • Send information about a User’s account and order
  • Process payments and prevent fraud
  • Respond to User requests, including support inquiries and refunds
  • Set up User accounts in our IT system
  • Comply with any legal obligations we have, such as calculating taxes

The above data will be deleted once the student has completed the course, when his/her account has expired or violation of certain Terms and Conditions that require termination of the student’s account. LeMS will only keep a copy of the sales record made by the Student in the database for five years for the purpose of tax purpose as required by the Singapore tax authority.

Contact Forms

LeMS uses a wordpress plugin called Contact Form 7 which requires the User to submit these fields : name (required), email address (required), Subject text and Message text. The plugin does not write these data to LeMS database.

Comments

No comment function is available on the site for visitors.

Media

No media uploading function is available on the site for visitors.

Cookies

If you are our student and thus will need to log in to access the course, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up cookies to save your login. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. At any time, you can refresh the cache of the browser and the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

LeMS does not embed content from other websites as all contents are produced by itself.

Analytics

We use Google Analytics for website visitor analytics. We do not log any Personal Data of site visitors and IP addresses are anonymized.

Who we share your data with

We do not share your data with other people or companies.

Sharing of personal information

We do not sell, trade, or rent a User’s personal identification information to others.

How long we retain your data

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

The user’s data will be deleted once the student has completed the course, when his/her account has expired or violation of certain Terms and Conditions that require termination of the student’s account.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. There is a feature on the Site that allows you to hide all your personal data from the view of others.

Changes to this privacy policy

LeMS has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at lemandsch[at]gmail.com.

This document was last updated on Oct 22, 2020.